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I just know a lot of sign on issues can be due to the same account or seemingly the same account username wise having been used for another version of Teams.

Also your message seemed to suggest that you have been invited to another Org by way of being added as a Guest to another Organisations Team Org but that doesn't seem to be true with what you have said. However getting back on track you have confirmed that you just have your Work account and are only expecting one Team Org. Plus you have no issues signing in with the same account to the web version or desktop client on another machine.

I suppose you could try a fresh Windows profile on the machine in question and then see if you can get any further? I appreciate your help thus far, but I really don't have the time to take that drastic of a step at this point. I was finally able to resolve this, although I'm not sure what exactly I did that worked.

I saw both accounts listed there - one said "Work or school account" and one said "Personal account created by you" or something like that. The "personal account" is the one that I use to sign in to Teams, but I suspect Teams was trying to use the "Work or school account.

That opened up a page in my browser where I signed in to this other "bad" Microsoft account. It was at this point I realized that this "bad" account somehow was created when I purchased an Office subscription earlier this year rather than my existing account being used.

Again, I have no idea how this could have happened or how to combine the two accounts Anyway, once logged in here, I clicked the " Sign out of everything everywhere " option and then waited an hour or so. I tried logging into Teams, and after some weirdness like being asked for my email address twice, being told my password was incorrect, but then accepting it on a re-try no I didn't typo it , finally I'm not sure if deleting the account from my computer or signing out from the web portal was what did it, or some combination thereof, but hopefully this helps anyone else who might encounter this nightmare.

Eventually my problem came back, and the previous solution no longer worked. Given that no one on Microsoft's side seems capable of helping, I am resigned to using Teams in the browser.

Hi, Unfortunatelly that didn't work for me. Maybe there is someone who is close to a mental meltdown and finds this information useful. Microsoft has really outdone themselves with this one. I mean, really! Here is the really funny part -- using the same account, there are no issues signing in to Teams at home! And you will get zero help with this, I'm sure there's no one even remotely associated with Microsoft in a professional capacity who even has this on a radar Products 68 Special Topics 42 Video Hub Most Active Hubs Microsoft Teams.

Security, Compliance and Identity. Microsoft Edge Insider. Microsoft FastTrack. Microsoft Viva. Core Infrastructure and Security. Education Sector. Microsoft PnP. Learn how to turn on these new features. Welcome to Microsoft Teams Sign in now to chat, meet, call, and collaborate all in one place. Sign in. Download now. Welcome to Microsoft Teams. New to Teams? Sign up now. Learn how to use Microsoft Teams Get started Learn how to create and manage teams and channels, schedule a meeting, turn on language translations, and share files.

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 2. Report abuse. Details required :. Cancel Submit. Hi Wamiq, Thank you for the posting in our forum community. Here is the detailed information article for the reference Change your two-factor verification method and settings Note: after making such changes from Office admin side, please try to check the result after couple of hours Approx.

We hope above information will work for you. Regards, Darpan. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Hi Wamiq, If you need any other information or help, please feel free to contact us. Shaun Samuel-Morgan.